About us

Established in 2006, FairPlay Properties Management EOOD (FPPM) is the registered company that stands behind the FPI Hotels & Resorts brand. The company is part of the portfolio of FairPlay International JSC (FPI), one of the most prominent investment companies in Bulgaria, with a history of more than 20 years. FPPM inherited FPI’s earlier hospitality investments and grew the initiative into a prosperous business.

Currently, FPI Hotels & Resorts operates several hotels in Sofia, Bulgaria, including the Arena di Serdica Residence Hotel, the Crystal Palace Boutique Hotel, Hill Hotel Sofia and Apartment House Bulgaria, as well as 2 holiday resorts – Santa Marina Holiday Village in the Black Sea town of Sozopol, Bulgaria and the St. Ivan Rilski - Hotel, SPA & Apartments in the ski resort Bansko, Bulgaria. In addition, the group operates a separate Fitness & SPA center in Sofia Inergy Fitness & SPA Center. In addition to its main hospitality business, the company is also active in property management, offering services which include property and resort maintenance and rental management. FPI Hotels & Resorts’ high service standards and individual approach to every guest are the main factors, which distinguish the group among other hotels in Bulgaria. Characterized by their own individual style and providing modern comfort, the group’s properties offer boutique services and special care to all guests. Over the years, FPI Hotels & Resorts and the properties, operated by the group, have been awarded with some of the industries’ most prestigious awards:

2016 - "Travelers’ Choice" Award 2016, TripAdvisor, Santa Marina Holiday Village, Sozopol, www.santamarina.bg

2016 - "Travelers’ Choice" Award 2016, Winner Cattegory "Luxury", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2015 - "Certificate of Excellence 2015", TripAdvisor, Santa Marina Holiday Village, Sozopol, www.santamarina.bg

2015 - "Certificate of Excellence 2015", TripAdvisor, SPA Hotel St. Ivan Rilski, Bansko, www.saintivanrilski.com  

2015 - "Certificate of Excellence 2015", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2015 - "Certificate of Excellence 2015", TripAdvisor, Crystal Palace Boutique Hotel, Sofia, www.crystalpalace-sofia.com

2015 - "Travelers’ Choice" Award 2015, Winner Cattegories "Luxury" & "Top Hotels", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2014 - Certificate "Favourite brand of the bulgarian consumers" 2014, My Love Marks"Hotels & Holiday Villages", Sofia, Arena di Serdica Residence Hotel, www.arenadiserdica.com

2014 - HolidayCheck Quality Selection 2014, HolidayCheck, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2014 - "Prix d'Excellence World Golden Winner", FIABCI Prix d'Excellence Awards, "Resort" category,  Luxembourg 2014, Santa Marina Holiday Village, Sozpol, www.santamarina.bg

2014 - „Best foreign hotel for skiing 2014", Travel.ru, SPA Hotel St. Ivan Rilski, Bansko, www.saintivanrilski.com   

2014 - "Travelers’ Choice" Award 2014, Winner, TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2014 - "Certificate of Excellence 2014", TripAdvisor, Crystal Palace Boutique Hotel, Sofia, www.crystalpalace-sofia.com

2014 - "Certificate of Excellence 2014", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2013 - Certificate for Class "B" Investor Status, The Municipality of Sozopol, Santa Marina Holiday Village, Sozopol, www.santamarina.bg  

2013 - "Project of the Year" Award, FIABCI Prix d'Excellence Awards, Bulgaria 2013, Santa Marina Holiday Village, Sozopol, www.santamarina.bg

2013 - "Prix d'Excellence Award", FIABCI Prix d'Excellence Awards, Bulgaria 2013, Santa Marina Holiday Village, Sozpol, www.santamarina.bg

2013 - "Prix d'Excellence Award", FIABCI Prix d'Excellence Awards, Bulgaria 2013, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2013 - "Travelers’ Choice" Award 2013, Winner, TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2013 - "Certificate of Excellence 2013", TripAdvisor, Crystal Palace Boutique Hotel, Sofia, www.crystalpalace-sofia.com

2013 - "Certificate of Excellence 2013", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2012 - "Congress Hotel of the Year", Bulgarian Hotel & Restaurant Association (BHRA), Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2012 - "Certificate of Excellence 2012", TripAdvisor, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2011 - "Host of the Year" Runner Up, Eventex Awards 2011, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2011 - Nomination in the "Client relationship and individual customer policy" category, Forbes Business Awards Bulgaria 2011, FPI Hotels & Resorts, www.fpihotels.com

2011 - Nomination in the "Quality of services" category, Forbes Business Awards Bulgaria 2011, FPI Hotels & Resorts, www.fpihotels.com   

2010 - „Best Bulgarian Project", „Homes Overseas Russian Awards 2010", Santa Marina Holiday Village, Sozopol, www.santamarina.bg

2010 - „Hospitality Investment of the Year", Bulgarian Postbank, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2009 - „Four-star Holiday Hotel of the Year", Bulgarian Hotel & Restaurant Association (BHRA), SPA Hotel St. Ivan Rilski, Bansko, www.saintivanrilski.com   

2009 - „Best Sea Project for 2009", the International Contest „Best project 2009", Santa Marina Holiday Village, Sozopol, www.santamarina.bg 

2008 - „Best Restaurant Manager of a Restaurant Chain", Bulgarian Hotel & Restaurant Association (BHRA), Mr. Nicola Petkov, F&B Manager of FPI Hotels & Resort, www.fpihotels.com

2008 - „Four star Hotel of the Year", chosen by the readers of Travel Magazine, Travel Awards 2008, Crystal Palace Boutique Hotel, Sofia, www.crystalpalace-sofia.com

2007 - „Boutique Hotel of the Year", chosen by the readers of Travel Magazine, Travel Awards 2007, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com

2007 - Nomination for „Five star City Hotel of the Year", Bulgarian Hotel & Restaurant Association (BHRA), Arena di Serdica Residence Hotel, Sofia

2007 - „Most Successfully Developing Bulgarian Hotel Chain", Bulgarian Hotel & Restaurant Association (BHRA), FPI Hotels & Resorts  

2007 - Nomination for the „Building of the Year" Award, „Business Hotels" category, „Building of the Year" National Contest, Arena di Serdica Residence Hotel, Sofia, www.arenadiserdica.com   

2006 - „Building of the Year" Award, „Holiday Resorts" category, „Building of the Year" National Contest, Santa Marina Holiday Village, Sozopol, www.santamarina.bg

2005 - „Person of the Year with special accomplishments in the development of tourism and building Bulgaria's positive image as a tourist destination", Bulgarian Hotel & Restaurant Association (BHRA), Mrs. Mara Doichinova, Executive Director of FPI Hotels & Resorts, www.fpihotels.com

2004 - „Building of the Year" Award, „Business Hotels" category, „Building of the Year" National Contest, Crystal Palace Boutique Hotel, Sofia, www.crystalpalace-sofia.com